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23 Hillside View
New Mills
HIGH PEAK
SK22 3DF

27th April 1997

Your ref 0061055A


Jayne Pratt
Batchelors
Brooke House
Manor Royal
Crawley
West Sussex
RH10 2RQ


Dear Jayne Pratt

Reference your letter of 21st April. I wasn't complaining about the quality of your Delicately Flavoured Rice. As I pointed out in my letter, the quality was excellent, and certainly a quantum leap better than the 'I Can't Believe It's Not Butter!' that I recently had cause to write to you about when you were wearing your Van Den Bergh Foods hat. (Are you moonlighting by the way?) No, my complaint is that you were a bit skinny with the rice. I took advantage of the vouchers you sent me and purchased with them two more packets of Delicately Flavoured Rice, the Pilau and the Garlic & Butter versions. Both were very tasty with a few oven chips, but still miserly in portion size.

It isn't for me to tell you your business of course, and I wouldn't dream of doing so, but I really do think that the ' I Can't Believe It's Not Butter' arm of your company is letting down the Batchelors side. You would do well to disassociate yourself from them.


Yours faithfully