21 April 1997

Mr T Ravenscroft
23 Hillside View
New Mills
High Peak
SK22 3DF

Dear Mr Ravenscroft

Thank you for your second letter regarding Nutella.

I will pass your suggestion for the new Nutella advertisement on to my colleagues in the Marketing Department.

Once again, thank you for taking the time and trouble to write.

Yours sincerely

Karen Davies

Consumer Relations Department