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Thank you for your letter of 17 April which we have
read with interest.
We sell approximately 250,000 units annually of Beef
Dinner (and the same of Chicken Dinner) and you may be surprised to know that
your letter is the first of its kind.
You state in your letter that the paper was 'between
the plate and the pudding', I am intrigued to know whether it was also served
to you upside down as the paper covers and protects the pudding contents!
However, we are sorry to hear that the product was
served to you in an uncustomary fashion, which I am sure was in no way
beneficial to its eating quality.
We hope the enclosed voucher to the value of
£3.00 will help persuade you that Aunt Bessie's products can indeed be
most enjoyable.
Yours sincerely 
JACKY BOWES
Technical Controller
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